Privacy Policy
This policy explains how information shared through Dr.ShivamPT is used for enquiries, communication, rehabilitation-related administration and consented media.
Who handles the information
Dr.ShivamPT is the personal professional website of Dr. Shivam Chaudhary, PT. Privacy questions or requests can be sent to shivamchaudhary.pt@gmail.com.
What may be collected
Information may include your name, mobile number, area, rehabilitation concern, preferred visit timing, messages you choose to send, and any review or media you expressly submit.
Why information is used
Information is used only for relevant purposes such as responding to an enquiry, arranging care, maintaining appropriate rehabilitation-related records, handling a review submission, or responding to a privacy request.
WhatsApp, medical reports and images
If you send medical reports, photographs, videos or other health-related information through WhatsApp, send only what is reasonably necessary for your enquiry or care and avoid unrelated identity documents or sensitive material.
WhatsApp and other communication providers operate their own systems and privacy terms. Information sent through those services is processed by those providers as well as received by Dr.ShivamPT.
Patient photos, videos and testimonials
Patient-identifiable media should not be published on the website without a documented consent record. Consent may be recorded in writing or through a clear retained digital confirmation, and a patient can request removal of published material by contacting the email above.
Website enquiries and review uploads
Where the protected website submission service is enabled, enquiry and review data is stored in a restricted backend. Public visitors are not given access to browse stored enquiries, pending reviews or private review videos.
Digital Personal Data Protection framework
Website data handling is intended to follow the principles of India’s Digital Personal Data Protection Act, 2023 and applicable rules, including clear purpose, data minimisation, reasonable safeguards and meaningful consent where consent is the basis for processing.
Consent and requests
Where information is processed on the basis of consent, you may withdraw that consent or ask about correction or deletion of information by contacting the privacy email, subject to any information that must lawfully be retained.
Analytics and advertising
Cloudflare Web Analytics may be used for aggregate website performance measurement without behavioural advertising. No advertising pixels or cross-site behavioural tracking are intended on this site.
Security and retention
Reasonable technical controls are used to limit access to stored submissions and private media. Information should not be retained longer than needed for the stated purpose or applicable professional and legal requirements.
Children
A parent or lawful guardian should make website enquiries and provide consent when information relates to a child.
Changes
This policy may be updated when website features or data-handling practices change.
Last updated: 18 September 2026.